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Human Resource Management and Practices - Adv Dip
Description
Human resource management in the hospitality industry is a critical function that involves the management of personnel and labor relations. The role of human resources in the hospitality industry is to recruit, train, and develop employees to ensure that they provide high-quality services to customers. Human resource management (HRM) in hospitality management is essential for ensuring the recruitment, training, development, and retention of qualified staff to deliver high-quality guest experiences and drive operational success.
Course Curriculum
Human resources management (HRM) is often perceived as an extra cost for businesses; however, the opposite can be true. Regardless of the type of business you are running, in order to successfully attract and retain good workers, you need to have a good understanding of effective human resources practices and implement those practices in your business. A well-planned HRM program that is tailored to your organization and staff can actually improve your business’s bottom line. Increasingly, employers in the hospitality sector are recognizing the importance of, and challenges associated with, attracting and retaining good workers and are placing human resources issues at the top of their priority list.
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